How long does it take to process refunds?

September 08, 2016 | Posted in

The time it takes to receive a refund will depend on the method of payment you initially used. If your purchase was paid through Shopify Payments, it may take between 7–12 business days for the funds to transfer into your account. This will depend on your specific financial institution.

If you made your payment through Paypal, the full refund process can take up to 5 business days for funds to transfer directly back into your Paypal account. From this point, depending on how your individual Paypal account is set up, there may be added time for funds to then transfer from your Paypal account to either a bank account, credit card or other Paypal account option.

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