My download is taking a long time. What can I do?

October 26, 2015 | Posted in Digital Downloads

Your download speed will vary depending on your internet provider. Our digital downloads feature HD MP4 files, which can be fairly large (sometimes hundreds of megabytes). Typically our decorations are able to be downloaded within an hour on most high-speed internet connections. If you are experiencing a longer download time, try to download your order outside of peak download times (evenings and weekends) or from a different location.

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