What should I do if I have a technical problem downloading my file?

June 10, 2015 | Posted in Digital Downloads

You will be given three (3) attempts to download your product. Once you have successfully downloaded your decoration, there is no real need for the other two download attempts and they will expire naturally within four (4) days. The three (3) download attempts are there in case your first and/or second attempts are interrupted or other errors occur. If you encounter errors on all download attempts and still have not received your decoration, please contact us via the Contact Us form.

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